Terms and Conditions

Online shop terms and conditions

These terms are binding on you.

Welcome to www.3DPrintingShop.com.au and thank you for shopping with us.

These terms govern your use of 3DPrintingShop.com.au (“our website”) and your purchase of products from our website. You will also be bound by the Terms and Conditions of our service when you sign up as a member.

By using our website, and by buying a product via our website you agree that you have read, understood and accepted these terms just as if you had actually signed a binding agreement to that effect.



You can find our product prices on our website.  We will update them from time to time. All prices are in Australian dollars and include GST.


Orders and payment

Your order is an offer to enter into an agreement with us. No agreement is created until your order and payment have been processed by us and we have sent you either a processing receipt or a notice that your chosen item is not in stock.

You must pay in full when you place an order. The items in your order remain the property of 3D Printing Shop until we receive the full and complete total sum of your total order.

Payments must be made via PayPal secure payment gateway facilities accessible via the website and will be subject to any terms and conditions of these providers.Once we have confirmed your order, you are bound by it unless we tell you that what you have ordered is not in stock.

We accept backorders on a select few of our items. We have a large amount of stock, but from time to time we are bought out of a particular item and we may not have that particular item in stock, although we will be getting it soon.  If a backordered item is unavailable, we will inform you as soon as possible.  Backorders can take up to or more than two weeks, please be patient – we will try and send the item as soon as possible.


You can find our delivery prices on our website.  We will update them from time to time.

When we confirm your order, we will notify you whether the product is in stock. If it is, and you place your order before 12.00 pm, we will dispatch your order by courier to your nominated address within the next 2 working days.  You must enter your preferred delivery address at the time you order. If you enter the wrong address, we will resend the product to the correct address but you will have to pay courier fees.


When something is out of stock

We will tell you when we expect to be able to deliver your order. While we cannot guarantee the delivery dates advised by our suppliers, we will keep you up to date on progress.

If a product is lost or damaged in transit, contact the 3D Printing Shop Sales and Service Centre and we will send you a replacement as soon as possible.

You cannot cancel your order just because delivery is delayed.

We are not responsible for any loss or damage to products after you have received them.


When something is no longer available

There may be unforeseen circumstances in which it is not possible for us to supply a product. If this happens, we will cancel orders for that product. We will refund or cancel your payment.  We cannot accept liability for any other loss or damage arising as a result of the cancellation.


Warranty and returns policy

Unfortunately we do not offer a warranty on all of our products sold buy our online store. Please refer to item description page for individual item warranties, or contact us for more information.



Our website is our property. Our website includes copyright material, trademarks and registered trademarks which belong to us and others. You can only use it to browse and purchase our products.



We have done our best to ensure that the information provided on our website is accurate and current. However we do not make any representation or warranty as to the accuracy or completeness of the information and we don’t guarantee that our website is free from errors or faults. We accept no liability for any such inaccuracies, errors or faults.

Finally, we make no warranty that any product will meet your needs.

Changes in these terms

We may vary these terms or any information contained on our website at any time.



When you use our website or buy a product using our website you agree that we can collect, use and disclose your personal information.  We may for example, disclose information about you to, or receive information from your credit card provider or bank.



All our communication with you will be by email – notice of confirmation and receipt of your order, invoices and so on. You agree when you use this site and accept these terms that we can send you these kinds of emails. We comply with the Spam Act 2003 (Cth). If we send you promotional offers via email, you will be able to respond asking us not to send you offers and the like.



We will send you any notices by email to the address that you have provided. You will be deemed to have received a notice at the time that the email is sent. Please keep your email address information up to date.



We may transfer all or part of our rights and obligations under these terms to our business partners or related bodies corporate. You may transfer the benefit of our products and services but not your obligations under these terms.


Applicable law

These terms are governed by the laws in force in Victoria, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts which may hear appeals from those courts.

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